Contact Us
We keep things simple. If you have a question about an order, a product, or anything else, reach out and we will get back to you within one business day. No automated tickets, no outsourced support — just a real person who knows our furniture.
We reply to every email within 24 hours, usually faster.
Phone
(212) 555-7342
Available Monday–Friday, 9am to 5pm CT. If we miss your call, leave a message and we will call back before the end of the next business day.
Address
742 Evergreen Terrace
Springfield, IL 62701
This is our correspondence address. We do not have a retail showroom, but we are happy to answer product questions by email or phone.
What to expect
- Order questions – we will check your order status and give you a clear timeline.
- Product questions – we know our materials and dimensions inside out. We will tell you if a piece fits your space or if you should look at something else.
- Returns and damages – we handle replacements and refunds within 48 hours of your claim. No runaround.
- General inquiries – we answer honestly. If we do not know the answer, we will find it and get back to you.
Before you contact us
For common questions, check our Shipping Policy and Return & Refund Policy. For order tracking, use our Track Order page with your order number and email.
If you cannot find what you need, we are here to help. That is what we do.