Shipping Policy
We ship furniture because we know waiting is not the best part of buying it. Our goal is to get your order to you as quickly and safely as possible, with clear tracking and no surprises.
Processing time
Most orders ship within 2 business days of being placed. We pack everything ourselves — no drop-shipping, no third-party warehouses. If we are experiencing higher than usual volume, we will note it on our website and update your order confirmation with the expected ship date.
You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility.
Shipping rates
We offer flat-rate shipping on all orders within the continental United States:
- Furniture items (tables, shelves, cabinets) – $25 flat rate per order.
- Smaller decor and accessories – $10 flat rate per order.
- Orders over $500 – free shipping automatically applied at checkout.
We do not charge handling fees, fuel surcharges, or any hidden costs. The price you see at checkout is the total shipping cost.
Delivery time
Once shipped, delivery times depend on your location and the carrier:
- Ground shipping – 3 to 7 business days for most addresses in the continental US.
- Expedited shipping – available at checkout for an additional charge. 2 to 3 business days.
- Alaska, Hawaii, and Puerto Rico – please contact us for a quote before ordering. We ship to these locations but rates and times vary.
We use FedEx, UPS, and USPS depending on the size and weight of your order. All carriers are reliable and provide real-time tracking.
Packaging
Furniture is packed in double-wall corrugated boxes with edge protectors, corner braces, and internal padding. We design our packaging to survive standard ground handling. If an item is exceptionally fragile, we add extra reinforcement and clearly mark the box as fragile.
We reuse packaging materials where possible — not for cost savings, but because it reduces waste. Your order will arrive secure, and we guarantee it will be in good condition.
Order tracking
Every order includes a tracking number sent to your email. You can also check your order status at any time using our Track Order page. Just enter your order number and email address — no login required.
If your tracking information does not update within 48 hours of shipping, contact us and we will investigate with the carrier.
International shipping
We currently ship only within the United States. We do not ship to international addresses at this time.
Damaged or lost items
If your order arrives damaged, or if it is lost in transit, we take responsibility. Contact us within 48 hours of delivery (or within 7 days of the expected delivery date if lost) and we will:
- Send a replacement at no cost to you, or
- Issue a full refund including original shipping charges.
We handle claims directly with the carrier — you do not need to deal with them. Our policy is straightforward because we believe the customer should not have to fight for what they paid for.
Change of address
If you need to change your shipping address after placing an order, email us at Support@nabeulnet.com as soon as possible. We can update the address at no charge if the order has not yet shipped. If it has already shipped, we will redirect it if possible, but additional carrier fees may apply.
Questions
If you have any other shipping questions, check our Return & Refund Policy or reach out via our Contact Us page. We will give you a clear answer.